![]() ![]() Not all conversations like this are going to have a happy ending. You could ask someone who isn’t closely involved to join you both, to help reduce the tension and encourage both sides to try and reach a workable outcome.Walk away and try again when they’ve had time to simmer down.Getting something off their chest may be a first step in resolving the issue. If you feel safe doing so, encourage them to express their emotions.Here are a few options if the other person is too upset, angry or emotional to respond. Sometimes you can do everything you can to have a constructive chat, but if the other person isn’t willing to do the same, it can feel like it’s going nowhere. If things aren’t going to plan, take a break People do and say things for many different reasons. Did I do anything that may have hurt/confused/angered them that might account for what’s happened?.Is there anything else going on in their life that might be a factor?.Has this person done/said anything like this before, or is this totally out of character?.What are five reasons the person might have acted the way they did?.Before you jump to any conclusions, though, try to put yourself in the other person’s shoes and to see the situation from their perspective. It can be easy to get caught up in how you feel, especially if you’ve been hurt or are feeling awkward about something. Describe exactly what you want from the discussion – do you want them to apologise to you, or to acknowledge your point of view, or to behave differently in the future? This will help them see things from your point of view and give them a clear way forward.ģ.’ (Using ‘you’ can make the other person feel attacked, and they’ll be less likely to listen to you.) ![]() So, instead of saying, ‘You don’t care about me at all!’, try this: ‘I feel really upset when. Start by explaining how you feel, and what you think and why.If you need facts to back up your point of view, you could do a Google search and make some notes on your phone.Try planning beforehand what you want to say, so that your nerves or emotions don’t get the better of you. Be clear about how you feel and what you wantĪ big part of tackling difficult conversations is communicating clearly and directly. If they see that you’re switched on and engaged with them, they're more likely to do the same for you.Ģ. You may learn something about them that you didn’t know, or see the situation from a different angle. Ask them questions like: ‘Tell me more about that’ or ‘How does that make you feel?’ Try to understand their point of view.Here are six tips to help you get a difficult conversation off on the right foot.ĭon’t spend the time when the other person is talking thinking about what you want to say next. If you tackle the convo in the right way, it can help the other person better understand your feelings and beliefs, and may even improve the situation or relationship. The thing is, avoiding it usually doesn’t help. There are times when a difficult conversation is hard to avoid, even if it makes us feel nervous, stressed and wanting to run in the other direction. Or a family member’s values may be really different from yours. You may need to end a romantic relationship. ![]() A friend may have left you feeling bad about yourself. ![]()
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